Eligibility for Returns:

1. Returns are accepted for items that meet the following conditions:
   • The item must be unused, in its original condition, and in the original packaging.
   • The return request is initiated within the specified return period stated at the time of purchase.
2. Certain items, such as custom-made, digital, or perishable products, may not be eligible for returns.

Return Process:

1. To initiate a return, submit a return request with the order details and reason for the return.
2. Once the request is approved, return instructions, including the return address, will be provided.
3. The customer is responsible for the cost of return shipping unless the return is due to a defective or incorrect item.

Inspection and Approval:

1. Returned items are inspected upon receipt to ensure they meet the return eligibility criteria.
2. Items that fail to meet the criteria may be denied a refund or may be returned to the customer at their expense.

Refunds:

1. Refunds are processed to the original payment method after the returned item has been inspected and approved.
2. Processing times for refunds may vary depending on the payment provider.
3. Shipping costs are non-refundable unless the return is due to a defective or incorrect item.

Exchanges:
Exchanges may be offered for eligible items if requested within the specified return period. Availability of replacement items depends on stock levels.

Non-Returnable Items:

1. Certain items, including but not limited to personalized, digital, or clearance products, are not eligible for returns or refunds.
2. Items damaged due to misuse or improper handling are not eligible for returns or refunds.

Damaged or Incorrect Items:
If an item arrives damaged or incorrect, a replacement or refund may be provided. Submit a claim with supporting documentation, such as photos of the item and packaging, to resolve the issue promptly.

Policy Updates:
The Return & Refund Policy is subject to periodic updates. Customers are encouraged to review the policy before initiating a return or refund request.