Shipping & Delivery

Order Processing:
Orders are processed within the timeframe specified at checkout. Processing times may vary depending on the product type, order volume, and availability.

Shipping Methods and Costs:

  1. Multiple shipping options are available, including standard and expedited delivery services.
  2. Shipping costs are calculated at checkout based on the delivery address, order weight, and selected shipping method.
  3. Any applicable taxes or customs fees are the responsibility of the recipient.

Estimated Delivery Times:
Delivery times vary depending on the destination and shipping method chosen. An estimated delivery date is provided at checkout, but actual delivery times may be affected by unforeseen circumstances such as weather, holidays, or courier delays.

Tracking Information:
Tracking details are provided once the order is shipped. The tracking number allows monitoring of the shipment’s progress through the courier’s platform.

Delivery Restrictions:

  1. Certain regions or addresses may be restricted due to courier limitations or other factors.
  2. Orders may require a signature upon delivery for verification purposes.

Failed Deliveries or Returns:

  1. In the event of a failed delivery due to incorrect address details or unavailability of the recipient, the order may be returned to the sender. Additional shipping costs may apply for re-delivery.
  2. Orders returned to the sender will be held for a limited time, after which further actions may be required by the customer.

Damaged or Lost Shipments:
In the event of a damaged or lost shipment, a claim may be submitted for review. Supporting documentation, such as photos or tracking details, may be required to process the claim.

Changes to Shipping Address:
Changes to the shipping address can only be made before the order has been dispatched. Address updates after dispatch may not be possible.

International Shipping:

  1. International orders are subject to customs clearance and may experience delays beyond the estimated delivery timeframe.
  2. Any customs duties, taxes, or fees imposed by the destination country are the responsibility of the recipient.

Order Cancellations:
Orders can be canceled prior to dispatch. Once an order has been shipped, cancellations may not be possible, and the standard return policy will apply.

Policy Updates:
The Shipping & Delivery Policy may be updated periodically. Users are encouraged to review the policy for any changes before placing an order.

 

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